This Privacy Policy outlines how ValleyTrust Appliance Repair (we, our, us) collects, uses, shares, and safeguards the personal information provided by users of our website and services. By using our website, you agree to the terms outlined in this privacy policy.

Information We Collect

We collect personal information from you when you fill out the call request form on our website, such as your name, phone number, and email address. Additionally, we may collect non-personal browsing data through cookies or web beacons to improve user experience, such as your IP address, browser type, and pages visited.

Use of Information

The personal information we collect is used primarily to contact you regarding your service requests, provide our services, and communicate with you for service-related purposes. By providing your contact information, you consent to our use of your personal information for these purposes.

Sharing of Information

We may share your personal information with our trusted partners for operational and service needs. This sharing is done solely for the purpose of fulfilling your service requests and improving our services. We do not sell or lease your personal information to third parties.

Cookies and Non-Personal Data

Our website uses cookies and similar technologies to enhance user experience. These technologies help us understand how users interact with our website by collecting non-personal information. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

Consent and Acknowledgment

By contacting us through our website or by phone, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with our trusted partners for operational purposes.

Limitation of Liability

You agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of any claims or disputes, you agree that maximum compensation is limited to $100. Additionally, you agree to bear your own legal fees and expenses should such a dispute arise.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is ever completely secure or error-free.

Opt-Out

If you wish to opt-out of communications from us, please contact us at (442) 379-0569. We will process your request as soon as possible in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Your continued use of our website and services signifies your acceptance of any changes.

This Privacy Policy is effective as of [Date]. If you have any questions about this policy, please contact us by phone.

(442) 291-6506